Determining First Reference Software Version:
- From within our software click Help >About - The version is listed
on this screen
Sample screen shots of the About screen for PolicyPro and HRtrack.
Determining Windows Version/Service Pack Level:
Windows 7
- Click Start > Control Panel
- Click System and Security
- Click System - The Windows version and SP level is listed at the top of this panel
Windows 8 and Windows 10
- Click in the Search bar
- Type Control Panel
- Click or tap Control Panel
- Click or tap System and Security
- Click or tap System - The Windows version and SP level is listed at the top of this panel
Determining Office Version:
Office 2007
- From within Word, click the Microsoft Office Button

- Click Word Options
- Click Resources - The Office version is visible on this panel
Office 2010
- From within Word, click the File tab
- Click Help - The Office version is visible under the
Product Activated title on this panel.
Office 2013
- From within Word, click the File tab
- Click Account - The Office version is visible under the
Product Activated title on this panel.
Determining Internet Explorer Version:
Internet Explorer 9, 10 and 11
- From within Internet Explorer, click the Tools button (the gear cog)

- Click About Internet Explorer - The version is visible on this screen
Capturing Error Messages:
Users can create screen captures with the Snipping Tool that comes as part of Windows.
Windows 7
- Click Start
- Click All Programs
- Click Accessories
- Click Snipping Tool
Windows 8 and Windows 10
- Open the Search box and type Snipping Tool
- Click or tap Apps
- Click or tap Snipping Tool
Determining if you have Read/Write access to a folder:
- Right Click on the folder
- Select the Security tab
- Highlight your profile and view the access definitions below (allow/deny)