Manually Uninstall HRtrack
 

If the Microsoft Installer entry for HRtrack is corrupted, you will need to manually uninstall the current version of the software before the update can be installed.

• Method 1—Uninstall a Program Using Programs and Features
• Method 2—Uninstall HRtrack Using Program Maintenance

Method 1—Uninstall a Program Using Programs and Features

Vista and Windows 7

1. Click Start >Control Panel
   
    
    
2. Click Programs
3. Click Programs and Features
4. Select HRtrack from the list of programs and click Uninstall
   
   
    
5. If you are prompted to confirm the uninstall, click Yes.

Windows XP

1. Click Start >Control Panel
   
    
    
2. Double-click Add or Remove Programs
   
    

 
3. Select HRtrack from the list of programs and click Remove
   
   
    
4. If you are prompted to confirm the uninstall, click Yes.

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Method 2—Uninstall HRtrack Using Program Maintenance

If Method 1 is unsuccessful, you may be able to uninstall the current release of  HRtrack using the Program Maintenance Screen. In order to use this method, you must know which version of HRtrack is currently installed on your computer and you must have access to the installation package for that version.

To Determine the currently installed release

1. Start HRtrack and click on Help > About
   
    

   The HRtrack release will be listed on the about screen
   
    
   

   If you don't have a copy of the required install package, please contact First Reference at 905-761-7305 or info@firstreference.com for a download link.
    

2. Double-click on the install package for the installed version and follow the on-screen prompts.
3. When the Program Maintenance screen appears click the Remove radio button and click Next.
   
   
    
4. When you are prompted to confirm, click Remove.
   
   
    

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See also:  

• Check your computer's registry to determine the HRtrack data location
• To Back-up HRtrack