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The PolicyPro is the only one of its kind offering all the resources you need to deal with the Accessibility for Ontarians with Disabilities Act (AODA) standards. The manual goes beyond covering what is required by law. It provides practical advice, tools and resources to help you meet your compliance requirements on time and with confidence. Accessibility Standards PolicyPro offers:
Accessibility Standards PolicyPro is designed to make it a relatively simple process for any size business to understand legal requirements and establish policies, practices and procedures on providing goods or services to people with disabilities.
Updated on a regular basis, the resource contains policies and procedures that reflect the most current legislative requirements. Your 30-day trial offers the best way to assess the currency and quality of the information.
The author, Suzanne Cohen Share, has an MA in Health Policy and Critical Disabilities from York University, including a specialty in disability law from Osgoode Hall Law School. The manual’s legal editor, Stringer LLP, is a leader in Canadian workplace law.
Loose-leaf (Click on the chapters for more information)
Accessibility for Ontarians with Disabilities ActOverview
The Need
Considerations
Further information and resources
Overview
The Need
Considerations
Further information and resources
Step 1. Customer service policy, practices and procedures on providing goods and service to people with disabilities
Step 2. Communication
Step 3. The use of service animals
Step 4. The use of support persons
Step 5. Disruption of services
Step 6. Customer feedback
Step 7. Training
Step 8. Documentation and annual filing
Overview
The Need
Considerations
Further information and resources
Step 1. Statement of organizational commitment
Step 2. Multi-year accessibility plans
Step 3. Purchasing or acquiring goods, services or facilities
Step 4. Self-service kiosks
Step 5. Accessibility and human rights training
Overview
The Need
Considerations
Further information and resources
Step 1. Committing to and planning for accessible information and communication
Step 2. Accessible formats and communication supports
Step 3. Feedback process
Step 4. Emergency response procedures, plans or public safety information
Step 5. Accessible website and web content
Step 6. Educational and training resources and materials
Step 7. Training to educators
Step 8. Public libraries and libraries of educational and training institutions
Overview
The Need
Considerations
Purpose of the employment standard and who must comply
Legal and other definitions in the Integrated Regulation applicable to employment
A step-by-step process
Further information and resources
Step 1. Accessibility standard for employment policy, statement of commitment
Step 2. Recruitment, assessment and selection
Step 3. Return to work
Step 4. Performance management
Step 5. Career development and advancement
Step 6. Redeployment
Step 7. Accessible formats and communication supports
Step 8. Documented individual accommodation plans
Step 9. Workplace emergency response information
Software
Use the PolicyPro® software to